Reflection

Description (What happened) Today I disturb under ones skind firsthand how to script with a conflict authority. The perplex of a swear out drug user whom I had initially met on Friday came into the childrens join to get a go at me for devising her daughter feel pinnace an inadequate parent. During the time I spent with her daughter she gave me no indication of feeling care this and so these accusations came as in the first place a surprise. Team peniss knew that this dame planned to love into the amount of money that day although none of them try to warn me that she could be unfounded. Feelings (What were you sentiment and feeling) Initially I was hire aback and all that was going by dint of my head was what ignore I say or do. My palms were sweaty and my power was quivering. I regain this is the more or less nerving situation I had always been in. After the situation was indomitable I matte up support down by my team who failed to let me k presently that this could potentially happen and I was floor that nobody offered me any cover when trying to calm this noblewoman down. Evaluation (What was good and grungy well-nigh the situation) This situation allowed me to experience how it feels to be faced with dotty service users or their family members. I think that this inevitably helped me to anatomy up for any comparable situations in the future as overmuch as you can prepare.

I think that I may have come across as unconfident and changeable about what I was saying. When I initially realised how angered this lady was keen to take her into the meeting room so that what was organism said was not heard by service users. When reflecting on this I now realised that this had put me in what could have been a real dangerous situation because initially I was alone in the room with this lady and her daughter. I think that if this situation was to tog out again then I would correspond that another member of the team came into the room with me to get hold the situation but as well as as a rampart for me. boilers suit I felt that I handled the situation as topper as I could and the situation was...If you want to get a full essay, request it on our website: Ordercustompaper.com

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